Privacy Policy

Privacy Policy

Effective Date: January 2, 2025

At INtangled Balance ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share when booking services or interacting with us through our CRM system, Katalyst.

1. Information We Collect: When you schedule a session, complete a form, or otherwise interact with our Katalyst-powered booking system, we may collect the following:

Full name

Email address

Phone number

Service and appointment details

Intake or assessment responses (when applicable)

Payment and billing information (securely processed via integrated third-party services

2. How Your Information Is Used

We use your information to:

Book and manage your appointments

Send confirmations, reminders, and relevant follow-ups

Personalize your wellness coaching experience

Maintain secure client records

Share resources, updates, or offerings (you may unsubscribe at any time)

3. Data Storage & Security

Your information is stored securely within the Katalyst CRM platform. We use reasonable administrative and technical safeguards to protect your data from unauthorized access,

misuse, or loss. Only authorized personnel have access to client information.

4. Third-Party Disclosure

We do not sell or rent your information. We may share data only under the following conditions:

With your explicit permission

When required by law

With trusted third-party service providers (such as payment processors), strictly for service delivery purposes and under confidentiality obligations

5. Your Rights

You have the right to:

Access your personal data

Request corrections

Withdraw consent or request deletion of your information (except where legally required to retain records)

To make a request, contact: [email protected]

6. Use of Cookies & Analytics

Katalyst may use cookies or tracking tools to improve your experience on the booking page. This information does not personally identify you and is used only for system

performance and engagement insights.

7. Minors

Our services are intended for adults. We do not knowingly collect personal data from children under 18 without verified parental consent.

Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be reflected on this page with a new effective date.

By booking a session or submitting your information, you agree to the terms of this Privacy Policy.